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With two new powerful AI features and several enhanced reporting capabilities, our August roundup is closing out the summer with a bang.
Take the busywork (and guesswork) out of resourcing and project planning
Tired of juggling calendars, reassigning people, and fixing double-bookings? We hear you. That’s why we built AI Smart Scheduler. It’s the easiest way to match the right people to the right work, in seconds.
Instead of you having to juggle calendars and guess who’s free, AI Smart Scheduler finds the best people for the job, right when you need to get a resourcing match in seconds.
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With AI Smart Scheduler, you can:
Find the best people for any allocation instantly
Prevent overallocation and skill mismatches
Solve conflicts and timeline crunches without the stress
Auto-generate tasks that flow right into your Workload Planner
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By looking at key factors like availability, skills, and timelines, AI Smart Scheduler surfaces the top candidates so you can assign with confidence. What used to take hours of manual juggling? It now happens quicker and easier with just the touch of a button. That’s TeamworkAI magic at its finest.
Instantly generate project plans from client briefs
We’ve all been there: a new client brief lands, and before any real work starts, there’s a mountain of manual setup. You’re sorting through emails, assembling task lists, setting dates, assigning teammates… you get the picture. .
Luckily, the new AI Project Wizard lets you paste your project brief, and TeamworkAI does the rest. It instantly analyzes your text and auto-generates:
A project name and description
Suggested tags
A pre-populated list of users
Start and end dates
Structured task lists and individual tasks
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And because it's fully editable, you can tweak, approve, or remove anything before you hit "Create." You stay in control, but get a massive head start. Whether you're spinning up a client project, campaign, or internal initiative, AI Project Wizard helps you skip the setup and get straight to execution
Plus, we’ve also released the AI Task Wizard, helping you turn your ideas into structured tasks. This new feature helps you quickly draft, refine, and bulk‑edit tasks before you commit them to a larger project.
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Similar to the AI Project Wizard, you can paste in a brief or any details around how you want your tasks to be structured—the more detail you add, the more structured your tasks will be. From there, TeamworkAI does the heavy lifting for you to populate them into a ready-to-go task list for you to review, edit, and approve.
Automatic time logging and SLA policy management come to Teamwork Desk
Time logging improvements between Teamwork Desk and Teamwork.com are finally here! With this update, you can manually or automatically track time spent on Desk tickets back into Teamwork.com for use in reports, invoicing, and profitability tracking, giving you a truly accurate reflection of time spent on client work.
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Although logging time in Desk has always been simple, time logged on tickets stayed in Desk, while invoicing, budgets, and reporting were managed in Teamwork.com. This takes away the need to manually associate time with an associated project or task (with custom projects and tasks coming at a later date), instead letting you choose where the time spent on tickets should go, and then automating this process.
You can even set up automatic time logging on the company- or ticket-level, giving you full control depending on the type of work you do.
Plus, we've shipped a long-awaited piece of functionality to Teamwork Desk: SLA (Service Level Agreement) policy management.
This feature helps you meet your client response time commitments by allowing you to set response time targets for customer support requests. This paves the way for:
Faster, more accountable client communication
A more professional and consistent client experience
Increased team transparency around priorities and performance
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If you already operate with SLAs, now you can manage and track them directly in Teamwork Desk. No more exporting ticket info into spreadsheets to define how many tickets were answered within SLA and how many were breached.
You can create your SLA policy right within your Teamwork Desk settings, and stay tuned for further updates to filtering and reporting with SLAs.
Custom reporting, your way with Teamwork Connect
If you’ve ever wanted more control over your project data—or just wished your reports could do a little more—Teamwork Connect is here to make that happen. By giving you direct access to your raw project data, you can build custom dashboards, surface key insights, and integrate everything into the tools you already love using.
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With support for SQL queries and connections to popular BI platforms like Power BI, Tableau, and Looker, Teamwork Connect gives your data and operations teams the freedom to analyze what matters most without being limited by predefined templates or rigid exports. It’s perfect for tracking performance, forecasting future capacity, or unifying data across ERP, invoicing, and inventory tools, all thanks to a few simple connections.
Even better, it’s built with security and flexibility in mind. Teamwork Connect supports multi-region access and complies with regional data storage standards, so your information stays safe and compliant no matter where your team works.
For teams who want to do more with their data and make smarter, faster decisions, Teamwork Connect is the key to unlocking a deeper layer of visibility. Reach out to our Sales team to learn more and start exploring your data, your way.
Track your utilization data with the new Utilization Chart
We’ve given the Utilization Report a major glow-up, and it’s all about helping you get the full picture of how your team is spending their time. Regardless of if you're a project lead trying to balance workloads or a resource manager looking to keep everyone on track, the new updates make it easier (and dare we say enjoyable) to understand where your team’s time is being spent.
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Especially if you’re more of a visual thinker, you’ll love the updated Utilization Chart. It clearly shows who’s cruising toward their goals and where things might need a quick course correction, with a friendly dotted line that marks the average billable target achieved for the time period.
It helps you work more transparently, plan more confidently, and support your team more effectively. With fewer surprises and better visibility, there may even be a few high-fives along the way.
Grow plan users now have access to Custom Report Charts
A small but mighty update for Grow users: we've updated the gating on Custom Report Charts, so you can now add one chart to each of your two custom reports.
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If you’re a Grow user, this is a great taste of some of the more advanced functionality that comes with other plans, so we’re excited to give you a preview of that with access to this feature! Get ready to build charts that are customizable to the exact data and level of detail you need.
Out of beta and into the sun with Dark Mode
You asked, we listened, and now it’s official: Dark Mode is out of beta and ready for everyone on your team to enjoy. Whether you're burning the midnight oil, minimizing eye strain, or just vibing with a sleeker look, Dark Mode brings a whole new look and feel to your Teamwork.com experience.
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Beyond just good looks, it’s designed for comfort and flexibility, offering better accessibility, reduced screen glare, and a workspace that adjusts to how (and when) you like to work.
Want to switch things up? Just head to your profile menu, tap into the Theme settings, and select Dark Mode from the dropdown… trust us, your eyes will thank you.
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