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Customer Success Stories
See how companies use Teamwork.com to become more efficient, organized, and profitable.
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"What I appreciate most about Teamwork.com is how it has changed my business."
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Susan Fennema
Founder and CEO
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"We’re still finding really cool, innovative tools within Teamwork.com itself that surprise and delight people all day long."
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Kyle Duford
President and Executive Creative Director
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“One of the best parts about Teamwork.com is how everything comes together and you can really see everything.”
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Kara Pitre
Director of Operations
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“The insights and visibility Teamwork.com can provide are some of the key features we love about it.”
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Bernard Williams
Co-Founder & CTO, OIC Advisors
Transcript for the video 'Susan Fennema - Beyond the Chaos':
What I appreciate most about Teamwork is how it has changed my business. Being able to repeat your process over and over is what makes a business successful. It's what can make or break you as you're scaling. You can't scale if you can't repeat. I'm Susan Fenema. I'm the chaos eradicating officer, that's CEO, for beyond the chaos. We were looking for a tool that could do more, that could bring more to our clients for their success. I needed to be able to manage budgets. I needed to be able to identify who's working on what and when and get big overview dashboards, and those were not available in most other tools that we looked at. That was the pain point, and it wasn't only for my team. It was for my clients as well. So we started digging in. Up came teamwork, and I'm like, this does all the things. All of the things. It was one of the only tools that you could easily build templates in. I can quickly see what is my whole team's billable versus non billable hours at a glance every day when I log in. I can also see tasks assigned to me and with a click of a button flip over and see how late or on time are we across the board. Knowing those numbers helps me make decisions on how to run the business. And without that quick reporting dashboard, it makes it so much harder to run the business. Today, we have two full time people, four, five part time people, and a couple of assistants and me working in it. It would have been so hard to train up all those people that I don't see how we would have gotten to that point this fast. I would say our ROI is a thousand or more percent. I mean, it's easy to say that when you look at the low cost of the tool, we've quadrupled our revenue. Being able to add team members quickly also helps us serve more clients. Initially, we could probably serve a handful. Over the years, we've gotten over two hundred under our belt. That made it almost instantaneous that this is our tool.
Transcript for the video 'Kyle Duford - The Brand Leader':
We recently utilized the budget feature with one particular client and wanted to hire us just for a few hours of a brainstorm session. We tracked the brainstorming time in that meeting itself, and then the subsequent meetings and we knew by the end of it, hey, we only have an hour left of time before this isn't profitable anymore. By understanding our cost centers and the cost per person per project were now more profitable and more efficient. And when I saw that happen, that's when we really knew like this thing's not only sticky for us, but it's really the right tool to run our business.
Transcript for the video 'ThreeSixtyEight Testimonial 4K':
It's allowed us to take in more work, which is higher revenue for us and overall benefits the company and the team based in Baton rouge, Louisiana. 368 is a small but mighty agency with award winning work. They've been using teamwork ever since they started to manage projects, but not to its full potential. I would literally handwrite everyone's schedules and take a picture of it and send it out on Slack. You did what? So what changed? There was a pivotal moment at the agency where we brought on an account that really required us to hire staff. We essentially doubled in size almost overnight, and we realized that onboarding had to change, processes had to change. So now you're really cooking with teamwork. I think the smartest way we use it is in how we project out how much work we're going to have, not just in the next week, but for months to come. As soon as we start to look at bandwidth and we make those decisions based on people's future utilization, we know when people are going to be going through a really busy couple of weeks or a really busy couple of months, and we're able to scale back on some of those other initiatives that we're able to prioritize because we're able to make people happier at work when we know what's going to hit them all at the same time. You know what they say? Happy team, happy life. So everyone gets a general overview of teamwork when they join. Logging time is one of those big ones we like to talk about immediately. One of the first things that they are introduced to is teamwork. It's how we use all of our time logging capabilities. So just getting comfortable in it for the first couple of weeks is really important. Every month I'm looking back at reports to say, here's how much time we actually had available to use. Here's what we estimated and here's how much time we actually leverage. It allows us to be able to make adjustments to how we structure our billing, how we structure our contracts. So you're getting all those awkward conversations out of the way real quick. Bringing clients in to teamwork is typically a very streamlined process. We do it for all of our QC. It's really allowed us to create those trusting relationships and continue to give them the clarity that they need for their business to be able to move forward with us as their agency. I spend all day, every day in teamwork, whether that is checking off tasks and making sure tattoos are done, running reports, looking at time logs, resource management really holistically, being able to dive deeper into project budgets and make forecasting make smarter decisions for the projects. It has gone from a task management tool to truly our holistic project management software. The mission statement of our project managers is to create clarity out of chaos, and I don't know. That would be possible without something like teamwork to really take the dozens of ongoing projects that we have at any given time and be able to put them all in the right place. And how they work together. I don't think you can beat that. To help us report. Better leave it to Jeremy. I told you. I love you, Jeremy. I love you. Your allergies, your. Your cramping, my style.
Transcript for the video 'OIC Advisors':
- Teamwork is that tool set that gives you the ability to surface what your team is working on, how much time it's taking them to do it, who they are doing it for, and what that all up work is costing the organization. My name's Bernard Williams. I am the CTO with OIC Advisors Incorporated. At OIC Advisors, we provide strategic consulting services with the intent of helping organizations improve operational velocity. As we looked out across the landscape of IT project management solutions and professional service applications, what we found was that there's a lot of solutions out there. Some are very expensive, and they have a lot of capabilities, too many sometimes. Teamwork.com was really kinda like the Goldilock version. It was just right. The insights and the visibility that Teamwork provides is one of the key features that we love about it. Teamwork has enabled us to be able to, first and foremost, make our work visible. We wanted to be able to understand, you know, who was doing what work, how much that work was costing us, and Teamwork has given us that ability. It has provided the insights that we need to make the business decisions that will help us thrive and survive over the coming years. Partnering with Teamwork was absolutely the right decision for our team.
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Happy customers. Happier clients. And the least-stressed teams around.
Businesses
Keeping projects on-track, more profitable and less-nightmarish.
Client relationships
Managed each year. We just help keep the sparks flying.
New tasks
Started from scratch in 2024—how's that for efficiency?
New projects
Created each year... deadlines don't get done on their own, you know.
Big wins, backed by users.
